IVF Couriers and Cryo Shipping Frequently Asked Questions

Absolutely! Moving frozen embryos, sperm, or eggs between IVF clinics is safe when handled correctly. We use specialized dry shippers that maintain ultra-cold temperatures (around –190°C). Proper handling ensures their viability, and that’s where our expert couriers excel.

Yes, you can legally move frozen embryos or gametes between clinics in different countries. Both clinics must be licensed by authorities like the HFEA in the UK. A trusted courier like ours handles paperwork, customs, and cold-chain shipping.

Yes, we can! Frozen embryos are typically shipped directly from clinic to clinic. However, if layovers are necessary, we meticulously plan the route to ensure your embryos remain cold and secure throughout the journey.

The cost of moving embryos to another clinic depends on the route and services you choose. Typically, it covers the dry shipper, courier, tracking, insurance, and paperwork. Domestic transport starts at £/$200, while international options begin at £/$1000. We also provide free quotes and match competitors offering similar services.

We need:Your name and IDClinic names and addressesLegal consent forms Shipping dates. We help you and the clinics collect all import/export paperwork.

Sure! Door-to-door transit in Europe typically takes 1–3 business days. For longer routes, like Europe to the USA, it’s usually 3–5 business days.

Yes. Every shipment is insured through our FCA regulated insurance company up to £36,750 which is our highest tier insurance.

No. You need specialist training to transport reproductive material and company registration and clearance/licences with airlines.

We plan the route to be as direct as possible. Sometimes layovers are needed, but our trained courier always stays with the samples and monitors temperature.

Common challenges during transit include flight delays, customs holdups, or monitoring alerts. But don’t worry—we proactively plan and have backup strategies in place to ensure your samples stay safe.

Yes. We can share contact info for clinics and patients who’ve used our service—so you can hear their experience directly.

Courier travel (flight/car/train)Dry shipper rentalTracking and SMS alerts Clinic communicationDocuments and customs handlingInsurance.

No hidden fees from us. Clinics may charge storage or release fees, but we don’t add extra charges.

Bank transfer (no extra fees) Card (+4%)

Stem cell transport requires the same uncompromising cold chain control as embryos or eggs, since even brief temperature fluctuations can compromise cell viability. At Cryo Medical Logistics, we manage this through supervised hand-carry transport — a trained courier accompanies the shipment at every stage of the journey, rather than handing it off to standard cargo handling. Our shipments follow a strict Do Not X-Ray protocol at every airport security checkpoint, since X-ray and CT screening can damage cryopreserved biological material.

Survival time depends on the shipping method used, which is determined by the specific cell type and clinical protocol. Some stem cells travel in validated dry shippers at −196°C, where the vapor-phase liquid nitrogen environment can maintain viability for weeks. Others — depending on the material and requirements — travel in temperature-controlled Credo bags maintained at 2-8°C, suited to shorter transit windows. Cryo Medical Logistics selects and monitors the correct shipping method for each shipment, tracking temperature and condition throughout the journey from pickup to delivery.

Yes — stem cells are shipped internationally regularly for bone marrow transplants, cord blood banking, and regenerative treatment, though the process involves customs documentation, biological material declarations, and country-specific import requirements that vary by destination. Cryo Medical Logistics manages this cross-border coordination end-to-end, handling documentation and customs clearance alongside the physical transport.

Sure! Door-to-door transit takes 24-48 hours.

Yes. Every shipment is insured through our FCA regulated insurance company up to 20,000 which is our highest tier insurance.

Yes — X-ray and CT scanning used in standard airport security screening can damage cryopreserved biological material at the cellular level, which is a serious risk for unaccompanied cargo shipments passing through automated screening. Cryo Medical Logistics follows a strict Do Not X-Ray protocol, with a trained courier present at every checkpoint to request manual/hand inspection instead.

A delay is one of the biggest risks in stem cell transport, since both dry shippers and Credo bags have a finite window before internal temperature can shift. Cryo Medical Logistics builds buffer time into every route plan and — because a courier travels with the shipment rather than handing it to standard cargo handling — can respond immediately and reroute in real time if a flight is delayed or cancelled.

Shipping and receiving generally requires coordination between the sending facility (a clinic, cord blood bank, or storage facility) and a receiving facility authorized to accept the material, along with the correct chain-of-custody documentation. Cryo Medical Logistics coordinates directly with both sending and receiving facilities to ensure proper handoff and documentation at each end.

Yes. We can share contact info for clinics and patients who’ve used our service—so you can hear their experience directly.

Cross-border stem cell shipments typically require a chain-of-custody form, proof of the material's origin and testing status, sending and receiving facility details, and country-specific import/export permits or declarations. Cryo Medical Logistics handles the preparation and coordination of this documentation as part of the transport service, so clients and clinics aren't managing customs paperwork on their own.

No hidden fees from us. Clinics may charge storage or release fees, but we don’t add extra charges.

Bank transfer (no extra fees)Wire TransferCard (+4%)