Question 1

Is it safe to transport frozen embryos or sperm cells between IVF clinics?

Accepted Answer

Yes. Transporting frozen embryos, sperm, or oocytes is safe if done right. They must stay very cold (around –190 °C) in a dry shipper. If they warm up, it may affect survival. That’s why expert cryo couriers are important.

Question 2

Can you transport frozen embryos abroad?

Accepted Answer

Yes, you can legally move frozen embryos or gametes between clinics in different countries. Both clinics must be licensed by authorities like the HFEA in the UK. A trusted courier like ours handles paperwork, customs, and cold-chain shipping.

Question 3

Can you transport frozen embryos between different countries — direct or via other countries?

Accepted Answer

Yes. We usually ship directly clinic-to-clinic. But sometimes flights stop in other countries. We always plan the best route to keep your embryos cold and safe.

Question 4

How much does embryo transport to another clinic cost?

Accepted Answer

Costs vary by route and services. It usually includes the dry shipper, courier, tracking, insurance, and paperwork. We offer free quotes and match other couriers if they offer the same service. Prices start from £/$200 upwards for domestic transport. International starts from £/$1000 upwards.

Question 5

What information and documents are required for embryo or gamete transport?

Accepted Answer

We need:Your name and IDClinic names and addressesLegal consent forms Shipping dates. We help you and the clinics collect all import/export paperwork.

Question 6

Can you provide typical door-to-door transit times?

Accepted Answer

Yes. For shipments in Europe, it usually takes 1–3 business days. For longer routes (like Europe to USA), it may take 3–5 business days.

Question 7

Do you provide insurance?

Accepted Answer

Yes. Every shipment is insured through our FCA regulated insurance company up to £36,750 which is our highest tier insurance.

Question 8

Can you rent the shipping container if I courier the embryos myself?

Accepted Answer

No. You need specialist training to transport reproductive material and company registration and clearance/licences with airlines.

Question 9

Since the frozen embryos will be shipped between clinics in two different countries, will they travel through other countries or go direct from clinic to clinic?

Accepted Answer

We plan the route to be as direct as possible. Sometimes layovers are needed, but our trained courier always stays with the samples and monitors temperature.

Question 10

What typical problems might arise in transit?

Accepted Answer

Possible issues:
Flight delays, Customs delays, Monitoring alerts
We manage all by planning ahead and having backup plans to keep your samples safe.

Question 11

Do you provide references?

Accepted Answer

Yes. We can share contact info for clinics and patients who’ve used our service—so you can hear their experience directly.

Question 12

What is your refund policy?

Accepted Answer

If we don’t pick up or start shipping, you get a full refund (minus bank fees). If delivery is refused before transport starts, you also get a full refund. Once shipping begins, fees are non-refundable

Question 13

What is included in my transportation fees?

Accepted Answer

Courier travel (flight/car/train)Dry shipper rentalTracking and SMS alerts Clinic communicationDocuments and customs handlingInsurance.

Question 14

Are there any hidden costs?

Accepted Answer

No hidden fees from us. Clinics may charge storage or release fees, but we don’t add extra charges.

Question 15

What payment options do you offer?

Accepted Answer

Bank transfer (no extra fees)
Card (+4%)

$150 saving All shipments to UAE, Middle East and Africa! Special offer ends for 2026 January. Email transports@cryomedicalogistics.com

IVF Couriers and Cryo Shipping Frequently Asked Questions

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