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IVF Couriers and Cryo Shipping Frequently Asked Questions
Absolutely! Moving frozen embryos, sperm, or eggs between IVF clinics is safe when handled correctly. We use specialized dry shippers that maintain ultra-cold temperatures (around –190°C). Proper handling ensures their viability, and that’s where our expert couriers excel.
Yes, you can legally move frozen embryos or gametes between clinics in different countries. Both clinics must be licensed by authorities like the HFEA in the UK. A trusted courier like ours handles paperwork, customs, and cold-chain shipping.
Yes, we can! Frozen embryos are typically shipped directly from clinic to clinic. However, if layovers are necessary, we meticulously plan the route to ensure your embryos remain cold and secure throughout the journey.
The cost of moving embryos to another clinic depends on the route and services you choose. Typically, it covers the dry shipper, courier, tracking, insurance, and paperwork. Domestic transport starts at £/$200, while international options begin at £/$1000. We also provide free quotes and match competitors offering similar services.
We need:Your name and IDClinic names and addressesLegal consent forms Shipping dates. We help you and the clinics collect all import/export paperwork.
Sure! Door-to-door transit in Europe typically takes 1–3 business days. For longer routes, like Europe to the USA, it’s usually 3–5 business days.
Yes. Every shipment is insured through our FCA regulated insurance company up to £36,750 which is our highest tier insurance.
No. You need specialist training to transport reproductive material and company registration and clearance/licences with airlines.
We plan the route to be as direct as possible. Sometimes layovers are needed, but our trained courier always stays with the samples and monitors temperature.
Common challenges during transit include flight delays, customs holdups, or monitoring alerts. But don’t worry—we proactively plan and have backup strategies in place to ensure your samples stay safe.
Yes. We can share contact info for clinics and patients who’ve used our service—so you can hear their experience directly.
If we don’t pick up or start shipping, you get a full refund (minus bank fees). If delivery is refused before transport starts, you also get a full refund. Once shipping begins, fees are non-refundable
Courier travel (flight/car/train)Dry shipper rentalTracking and SMS alerts Clinic communicationDocuments and customs handlingInsurance.
No hidden fees from us. Clinics may charge storage or release fees, but we don’t add extra charges.
Bank transfer (no extra fees)
Card (+4%)
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