IVF Couriers and Cryo Shipping Frequently Asked Questions

Yes. Transporting frozen embryos, sperm, or oocytes is safe if done right. They must stay very cold (around –190 °C) in a dry shipper. If they warm up, it may affect survival. That’s why expert cryo couriers are important.

Yes, you can legally move frozen embryos or gametes between clinics in different countries. Both clinics must be licensed by authorities like the HFEA in the UK. A trusted courier like ours handles paperwork, customs, and cold-chain shipping.

Yes. We usually ship directly clinic-to-clinic. But sometimes flights stop in other countries. We always plan the best route to keep your embryos cold and safe.

Costs vary by route and services. It usually includes the dry shipper, courier, tracking, insurance, and paperwork. We offer free quotes and match other couriers if they offer the same service. Prices start from £/$200 upwards for domestic transport. International starts from £/$1000 upwards.

We need:Your name and IDClinic names and addressesLegal consent forms Shipping dates. We help you and the clinics collect all import/export paperwork.

Yes. For shipments in Europe, it usually takes 1–3 business days. For longer routes (like Europe to USA), it may take 3–5 business days.

Yes. Every shipment is insured through our FCA regulated insurance company up to £36,750 which is our highest tier insurance.

No. You need specialist training to transport reproductive material and company registration and clearance/licences with airlines.

We plan the route to be as direct as possible. Sometimes layovers are needed, but our trained courier always stays with the samples and monitors temperature.

Possible issues: Flight delays, Customs delays, Monitoring alerts We manage all by planning ahead and having backup plans to keep your samples safe.

Yes. We can share contact info for clinics and patients who’ve used our service—so you can hear their experience directly.

If we don’t pick up or start shipping, you get a full refund (minus bank fees). If delivery is refused before transport starts, you also get a full refund. Once shipping begins, fees are non-refundable

Courier travel (flight/car/train)Dry shipper rentalTracking and SMS alerts Clinic communicationDocuments and customs handlingInsurance.

No hidden fees from us. Clinics may charge storage or release fees, but we don’t add extra charges.

Bank transfer (no extra fees) Card (+4%)